From your first meeting transcript to a fully automated AI workforce — pick the plan that fits where you are now, and grow into the rest when you are ready.
| Feature | Free | Notetaker $19 | Performance $49 | Enterprise |
|---|---|---|---|---|
| Meeting Capture | ||||
| Zoom, Teams, Google Meet | ✓ | ✓ | ✓ | ✓ |
| Automatic meeting join | ✓ | ✓ | ✓ | ✓ |
| Bring your own transcript | ✓ | ✓ | ✓ | ✓ |
| Max recording length | 300 min/mo | 4 hrs | 9 hrs | 9 hrs |
| Monthly meetings | 5 | Unlimited | Unlimited | Unlimited |
| Transcription & AI | ||||
| AI summaries | ✓ | ✓ | ✓ | ✓ |
| Action items | ✓ | ✓ | ✓ | ✓ |
| Speaker identification | ✓ | ✓ | ✓ | ✓ |
| Multi-language support | — | ✓ | ✓ | ✓ |
| AI chat assistant | — | Unlimited | Unlimited | Unlimited |
| Meeting templates | — | ✓ | ✓ | ✓ |
| Meeting preparation briefs | — | ✓ | ✓ | ✓ |
| Sentiment analysis | — | ✓ | ✓ | ✓ |
| Search & Intelligence | ||||
| Basic meeting search | ✓ | ✓ | ✓ | ✓ |
| Smart search | — | ✓ | ✓ | ✓ |
| Global search | — | ✓ | ✓ | ✓ |
| Cross-meeting intelligence | — | — | — | ✓ |
| Entity tracking | — | — | — | ✓ |
| Analytics & Coaching | ||||
| Speaker analytics | — | ✓ | ✓ | ✓ |
| Custom conversation intelligence | — | — | ✓ | ✓ |
| Custom coaching frameworks | — | — | ✓ | ✓ |
| Custom meeting insights | — | — | ✓ | ✓ |
| Custom scorecards | — | — | ✓ | ✓ |
| AI adoption KPIs | — | — | — | ✓ |
| CRM & Outreach | ||||
| Built-in CRM | — | — | ✓ | ✓ |
| Follow up with participants | — | — | ✓ | ✓ |
| Email outreach | — | — | ✓ | ✓ |
| Organization management | — | — | ✓ | ✓ |
| Customizable dashboard | — | — | ✓ | ✓ |
| Integrations & Security | ||||
| SOC 2 | ✓ | ✓ | ✓ | ✓ |
| API access | — | — | — | ✓ |
| Webhooks | — | — | — | ✓ |
| Partner APIs | — | — | — | ✓ |
| Custom data retention | — | — | — | ✓ |
| SLA guarantees | — | — | — | ✓ |
| Priority support | — | — | — | ✓ |
| Whitelabel ready | — | — | ✓ | ✓ |
Click a category to see detailed descriptions of each feature and which plan includes it.
Workplace AI automatically joins and records your scheduled meetings across Zoom, Teams, and Google Meet. There is nothing to install on each participant's device — the system connects through your calendar and captures everything from the moment the meeting starts.
Once your calendar is connected, Workplace AI joins your meetings automatically. You do not need to remember to start recording or invite a bot — it is already there when you are.
Already using another transcription service? You can import transcripts from other vendors directly into Workplace AI and run all of the same analysis, insights, and search tools on them. Your meeting intelligence is not locked to one recording source.
Free accounts have a 300-minute monthly transcription limit. Notetaker supports recordings up to 4 hours per session. Workplace AI Performance extends that to 9-hour recordings — designed for organizations running all-day sessions, workshops, and extended calls.
Every meeting produces a structured summary highlighting key decisions, discussion points, and explicit action items with the people responsible for each one. Summaries are generated automatically — no prompting, no templates, no manual cleanup required.
Workplace AI distinguishes who said what throughout a meeting, so your transcripts and insights are attributed to the right person. This is foundational to analytics features like speaker talk-time ratios, coaching feedback, and performance scoring.
Ask questions about any meeting in natural language. The AI chat assistant can pull specific moments, summarize sections, identify disagreements, and find commitments — across a single meeting or your entire meeting history. Available with unlimited queries on all paid plans.
Predefined structures that shape how your meetings are summarized and what gets extracted. Templates can emphasize different outputs depending on the meeting type — a sales call surfaces different insights than a project standup or a hiring interview.
Before your next meeting, Workplace AI compiles a preparation brief drawing from previous meetings with the same participants. It surfaces what was discussed last time, what action items were assigned, and what commitments are still outstanding — so you walk in already up to speed.
Transcription and AI features work across multiple languages, so teams operating internationally or with multilingual participants can capture and analyze meetings regardless of the language spoken.
Workplace AI detects emotional tone shifts throughout a meeting — identifying moments of agreement, tension, enthusiasm, or hesitation. Sentiment data layers on top of the transcript so managers and coaches can see not just what was said, but how it landed.
Find any meeting by title, participant, date, or keyword. Available on all plans including Free — every meeting you capture is searchable from the moment it finishes processing.
Go beyond basic keyword matching. Smart search understands context and intent, so a query like "what did we decide about the Q3 budget" returns the relevant moment even if those exact words were never spoken. Global search works across your entire meeting library, not just individual transcripts.
The system identifies patterns, recurring topics, and evolving themes across multiple meetings over time. Instead of treating each meeting as an isolated event, cross-meeting intelligence connects the dots — surfacing things like commitments that keep getting deferred, topics that gain or lose energy, and decisions that contradict earlier ones.
Workplace AI identifies and tracks named entities — people, companies, projects, products — across your meeting history. When a client name or project comes up repeatedly, the system builds a profile of every mention, every decision, and every action item associated with that entity.
See who speaks the most, who gets interrupted, how talk time distributes across a meeting, and how those patterns change over time. Speaker analytics help managers understand team dynamics and ensure every voice in the room is heard.
Build conversation analysis frameworks tailored to how your team actually works. Whether you are scoring sales calls against your own methodology, evaluating interview performance against your hiring rubric, or grading meeting effectiveness against your operational standards — the intelligence layer adapts to your criteria, not the other way around.
Bring your own sales methodology, leadership model, or performance framework and Workplace AI will score every meeting against it automatically. Your coaching criteria become the lens through which the AI evaluates conversations — providing consistent, scalable feedback that does not depend on a manager being in every room.
Define the specific metrics and indicators that matter to your organization and generate scorecards for every meeting automatically. A recruiting team might score interviews on technical depth, culture fit, and candidate engagement. A sales team might track objection handling, discovery depth, and close attempts. The scorecard adapts to what your business actually measures.
Track who has been in your meetings, whether they are existing customers, sales leads, internal stakeholders, or new contacts — all without leaving the platform. The CRM builds itself from your meeting activity, so your contact database grows automatically every time someone joins a call.
After a meeting ends, reach out directly to participants from within the platform. Send follow-up notes, share action items, or schedule the next conversation — without switching to a separate email client or CRM.
Send targeted communications to meeting participants and contacts directly from Workplace AI. Action items, summary emails, and follow-up messages can go out from the platform itself — keeping the loop closed between what was discussed and what happens next.
Manage your team's accounts, permissions, and billing from a centralized dashboard. Add team members to your organization, control who has access to which meeting data, and manage seat-based subscriptions — all from one place.
Configure your home screen to show the metrics, meetings, and team activity that matter most to your role. A sales manager sees pipeline-relevant meetings and rep performance. An operations lead sees cross-functional standups and action item completion rates. The dashboard adapts to how you actually use the platform.
Workplace AI is SOC 2 certified across all plans, including Free. Your meeting data is handled with enterprise-grade security controls from day one — not locked behind an upgrade.
Programmatic access to your meeting data, transcripts, insights, and outputs. Build custom integrations, feed meeting intelligence into your own dashboards, or connect Workplace AI to internal tools that your team already relies on.
Receive real-time notifications when specific meeting events occur — a new recording finishes, an insight is generated, an action item is created, or a score crosses a threshold. Webhooks allow your engineering team to build event-driven workflows on top of the Workplace AI platform.
Define exactly how long meeting data is stored and when it is purged. Custom retention policies let compliance and legal teams enforce data governance rules that match your organization's regulatory requirements.
At this tier, you are not buying a notetaker anymore — you are buying a meeting operations platform. Here is where the gap becomes clear.
| Feature | Otter Business $20/mo |
Fireflies Business $19/mo |
Fathom Business $29/mo |
Workplace AI $49/mo |
|---|---|---|---|---|
| Recording length | 4 hrs | 3 hrs | Unlimited | 9 hrs |
| Built-in CRM | ✗ | ✗ | ✗ | ✓ |
| Email outreach from platform | ✗ | ✗ | ✗ | ✓ |
| Custom coaching frameworks | ✗ | ✗ | Pre-built only | ✓ (bring your own) |
| Custom meeting insights | ✗ | ✗ | ✗ | ✓ |
| Custom scorecards | ✗ | ✗ | Pre-built | ✓ |
| Dashboard customization | ✗ | ✗ | ✗ | ✓ |
| Organization management | ✗ | ✗ | ✗ | ✓ |
Every account begins with 14 days of full access. No credit card required for Free.